In the world of miles and points, people use a lot of strange names and acronyms for point programs, award bookings, and more. Here’s a one-stop shop resource with all the definitions you could ever need. This is one of the many resources you can gain access to in our travel tool kit. The task is simple — make just one newsletter referral, which you can find at the bottom of our daily email.
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Miles and Points Definitions
5/24: pertains to how many cards you can open within a specific timeframe with Chase (5 cards/24 months)
Airline alliances: groups of airlines that have partnered together. These groups let each other book flights on one another’s airlines and even redeem points on their airlines.
Authorized User: a person added to a credit card account by the primary cardholder. Anyone who meets the card issuer's age requirements can be an authorized user. You may choose to add your child, spouse, partner, or close friend as an authorized user.
Annual Fee: what you must pay every year for the privilege of keeping the card, typically in exchange for certain benefits.
Awards Booking: flights or hotels that are bookable with points.
Award Availability: not all seats on all flights are bookable with points (similarly, not all rooms at all hotels), you must first find the availability in order to book.
Base Fare: the amount you’ll pay before taxes, fees, surcharges, etc.
Code Sharing: an agreement between airlines to sell seats on each other's flights
Credit Bureau: a company that collects information relating to the credit ratings of individuals and makes it available to credit card companies, financial institutions, etc. (Experian, Credit Karma, etc.)
Credit Rating: a score or grade that a company or organization gives to a possible borrower and that indicates how likely the borrower is to repay a loan
Devaluation: when an award program either raises the award prices (making it cost more points to redeem) or takes away perks/benefits, devaluing the program
Elite Status: given to preferred customers as they reach higher levels of loyalty, often comes with premium benefits. You can earn status in many ways from flying a certain amount of miles to spending a certain amount of money.
Fifth Freedom Flight: flights that carry passengers between 2 countries that are not the operating airline’s home base. These routes give you the opportunity to fly a much better airline for less. (Example: Flying Emirates between Athens and New York)
Foreign Transaction Fees: a fee charged by a credit card issuer or bank for every transaction made in a country outside of the U.S.
Global Entry: A trusted traveler program run by the federal government that allows you to use a dedicated line to complete an expedited immigration screening when arriving in the U.S. from abroad. Read more about Global Entry here.
Layover: is a flight connection of less than 4 hours domestically and less than 24 hours internationally; anything more is known as a stopover.
Mileage Run: a flight, or a series of flights, with the intention to earn qualifying miles to get you closer to earning elite status.
Miles and Points: a form of currency that airlines, hotels, and banks offer in return for loyalty (Also called Avios or whatever the company wants to call them. Regardless of the name – this is what you earn and can redeem travel.)
Metal: in context, refers to the actual operating airline—the name painted on the side of the plane.
Open Jaw: when you book a flight from Point A to Point B, but then return to Point A from a totally separate Point C. Looks like this (LHR - CDG, AMS - LHR):

Positioning Flight: a short (or cheap) flight you take to set yourself up for a larger journey, usually saving money and/or points and miles in the process.
Sign Up Bonus: also known as a welcome offer, sign-up offer, or welcome bonus. This is an incentive banks give you to join. Typically connected to a minimum spend.
Speculatively Transferring: This is the practice of transferring points without a specific booking in mind, and is generally not recommended in the miles-and-points world because of the dynamics of award availability.
SSSS: Secondary Security Screening Selection... lucky you. This is a marking on your boarding pass indicating you have been selected for additional security screening.
Stopover: when you connect in a city for more than 24 hours (internationally) or more than 4 hours domestically. Thanks to airline stopover programs, you can intentionally book a stopover in an airline’s hub city to explore. Often comes with some fun incentives to do so!
Sweet Spots: when the stars align, or maybe the miles in this case, they give you outsized value on an awards redemption.
Transfer Bonus: an incentive that banks give you to transfer to specific airlines or hotels. No, we cannot guess when they are, yes they are amazing when they align with your plans. (We keep an updated list on our Transfer Partner Cheat Sheet.)
Transfer Ratio: the increment of points you’ll transfer from your flexible earning currency over to an airline or hotel. Something like 1:1 or 2:1 - 1:1 means transfer 1,000 points and get 1,000 points, while 2:1 means transfer 2,000 points and get 1,000 points. It’s important to understand these ratios to make sure you are not wasting your hard-earned points.

Miles and Points Acronyms
Sometimes it can feel like people in the miles-and-points world are speaking in a secret code. You might hear something like “I booked a flight with FB on VS with UR points from my CSP and CIC after landing a SUB. Plus I booked with HH with an FNA, gosh I can’t wait for my amazing trip!!!” And go... wait, what...
Acronyms and points are best buddies. Here’s your cheat sheet to decode and talk like a miles-and-points pro.
Airlines:
AC - Air Canada AF - Air France AS - Alaska Airlines NH (official, more frequently shortened to ANA) - All Nippon Airways AA - American Airlines OZ - Asiana Airline AV - Avianca | BA - British Airways CX - Cathay Pacific DL - Delta Air Lines EK - Emirates HA - Hawaiian Airlines AL - Japan Airlines KE - Korean Air KLM LH - Lufthansa | QR - Qatar Airways QF - Qantas SQ - Singapore Airlines UA - United Airlines VS - Virgin Atlantic WN (official, more frequently shortened to SW or SWA) - Southwest |
Hotels:
HR: Amex Fine Hotels and Resorts program
FNC: Free night certificate
HH: Hilton Honors (Hilton’s loyalty program)
IHG: InterContinental Hotels Group, now known as IHG Hotels & Resorts
LHRC: Chase Luxury Hotel & Resort Collection
MB/Bonvoy: Marriott Bonvoy loyalty program
WoH: World of Hyatt (Hyatt’s loyalty program)
Banks:
AMEX - American Express C1/CO/Cap1 - Capital One CFU - Chase Freedom Unlimited® CFF - Chase Freedom Unlimited® CIP or IBP - Ink Business Preferred® Credit Card CIC or IBC - Ink Business Cash® Credit Card CIU or IBU - Ink Business Unlimited® Credit Card | CSR - Chase Sapphire Reserve® |
Other:
5/24: Chase approval rule, see definition above
AU: Authorized User
AF: Annual Fee
CPP: Cent Per Point
HUCA: Hang Up Call Again
OTA: Online Travel Agency
P1/P2: Player 1/Player 2 used when couples/family members strategize together, learn more here
PC: Product Change (example: changing your Chase Sapphire Preferred® Cardto a Chase Freedom Unlimited®)
YMMV: Your mileage may vary

Airline Loyalty Programs
Aeroplan - Air Canada Avios - the currency used by British Airways, Aer Lingus, Iberia, Qatar, and Finnair Flying Blue - Air France & KLM Mileage Plan - Alaska Airlines ANA Mileage Club - All Nippon Airways Asiana Club - Asiana Airlines LifeMiles - Avianca Executive Club - British Airways Asia Miles - Cathay Pacific | Skywards - Emirates Mileage Bank - Japan Airlines SkyPass - Korean Air Miles & More - Lufthansa Privilege Club - Qatar Airways Qantas Frequent Flyer - Qantas True Blue - Jet Blue KrisFlyer - Singapore Airlines |

Airline Alliances
Star Alliance:
Star Alliance is the largest alliance. Some main airlines -- United, Lufthansa, Air Canada
Full list:
Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, All Nippon Airways, Asiana Airlines, Austrian Airlines, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA AIR, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS International Air Lines, Thai Airways, TAP Air Portugal, Turkish Airlines, and United Airlines.
Skyteam:
SkyTeam is primarily focused on Delta, KLM and Air France but includes airlines like Aeromexico, Korean Air, and more.
Full list:
Aerolineas Argentinas, Aeromexico, Air Europa, Air France, China Airlines, China Eastern Airlines, Czech Airlines, Delta, Garuda Indonesia, ITA Airways, Kenya Airlines, KLM, Korean Air, Middle East Airlines, Saudia, TAROM, Vietnam Airlines, Virgin Atlantic, XiamenAir
OneWorld:
Finally, the OneWorld alliance includes American Airlines, British Airways, Qatar Airways, Iberia, and a number of others.
Full List:
Alaska, American Airlines, British Airways, Cathay Pacific, Finnair, Iberia, Japan Airlines, Malaysia, Qantas, Qatar, Royal Jordanian, Sri Lankan Airlines, Royal Air Maroc









